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Acceptable Use Policy
IMPORTANT NOTE - Citizenship Easy is a service of Know How Experts Corporation. Know How Experts and it's services are not associated in
any way with U.S. Citizenship and Immigration Services. Know How Experts does not collect any U.S. Citizenship and Immigration Services fees
and does not give any legal advices.
This Know How Experts Acceptable Use Policy ("AUP") describes the proper kinds of conduct and prohibited uses of Know How Experts'
Citizenship Easy services (the "Services"). This AUP is not exhaustive and Know How Experts reserves the right to modify this AUP at any time,
effective upon posting of the modified AUP at http://citizenshipeasy.com/frontend/terms By registering for and using the Services, and thereby
accepting the terms and conditions of this AUP, you agree to abide by these conditions as modified from time to time. Any violation of the AUP
may result in the suspension or termination of your account or such other action as Know How Experts deems appropriate.
Refunds
All sales are final! Refunds are only available if the service is not fulfilled due to system outage. Should you encounter a problem with
service, please contact Citizenship Easy.
Server Abuse
Any attempt to undermine or cause harm to a server, or customer, of Know How Experts is strictly prohibited.
Unauthorized use of other people's accounts or computers is strictly prohibited. Know How Experts will strongly react to any use or attempted
use of an Internet account or computer without the owner's authorization. Such attempts include "Internet scamming" (tricking other people into
releasing their passwords), password robbery, security hole scanning etc.
Any unauthorized use of accounts or computers by a Know How Experts customer, whether or not the attacked account or computer belongs to Know
How Experts, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or
criminal legal action, depending on the seriousness of the attack.
IMPORTANT NOTE - Know How Experts has the right to discontinue service, or deny access to anyone who violates our Policies or the terms and
conditions shown below WITHOUT WARNING OR PRIOR NOTICE. No refunds or fees paid will be made if account termination is due to violation of the
terms outlined in this AUP.
Customers may not abuse the Services blog (“Citizenship Talk”). Unacceptable uses also include, but are NOT limited to: Email harvesting,
spamming, pornographic content, adult content, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial
numbers, and/or anything else determined by Know How Experts to be unacceptable use of Know How Experts' services including abuse of server
resources.
All Citizenship Easy accounts may be terminated that post the following content or which have links to the following content in
Citizenship Talk:
a.Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism or hatred.
b.Promoting or providing instructional information about illegal activities, or promoting physical harm or injury against any group or
individual.
c.Displaying material that exploits children under 18 years of age.
d.Acts of copyright infringement including offering pirated computer programs or links to such programs, information used to circumvent
manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities.
e.Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or
denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or
any connected network, system, service, or equipment.
f.Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP,
which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of
software.
Cancellation
Know How Experts reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by
Know How Experts if Know How Experts institutes its right of cancellation. Any violation of policies which results in extra costs will be
billed to the customer.
Intellectual Property Rights
Material accessible to you through Know How Experts's services may be subject to protection under the United States or other copyright laws,
or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must
not use Know How Experts or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with
respect to any material, which you access or receive through the Know How Experts network.
Copyright Infringement
DIGITAL MILLENNIUM COPYRIGHT ACT
Notice and Procedure for Making Claims of Copyright Infringement
Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright infringement on the Know How Experts
system or Web site should be sent ONLY to our Designated Agent.
NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING Know How Experts THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED.
WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL
PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S
LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.
DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT (e.g. REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF E-MAIL
ABUSE, etc.) TO THE CONTACT LISTED BELOW. YOU WILL NOT RECEIVE A RESPONSE IF SENT TO THAT CONTACT.
Written notification must be submitted to the following Designated Agent:
Know How Experts
Legal Department
720 SW Davis Ave
College Place, WA 99324
copyright@knowhowexperts.com
Under Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:
1. Physical or electronic signature of a person authorized to act on behalf of the copyright owner.
2. Identification of the copyrighted work claimed to have been infringed or a representative list if multiple works are involved.
3. Identification of the material that is claimed to be infringing that should be removed or access to disabled and information reasonably
sufficient to enable the online service provider to locate the material (usually a URL to the relevant page).
4. Information reasonably sufficient to allow the online service provider to contact the complaining party (address, phone number,
e-mail address).
5. Statement that the complaining party has "a good faith belief that use of the material in the manner complained of is not authorized by
the copyright owner, its agent or the law."
6. Statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on
behalf of the copyright owner.
Lawful Purpose
Know How Experts reserves the right to refuse service to anyone. Customers may only use Know How Experts server for lawful purpose.
Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to
copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any
materials as such described above is left entirely to the discretion of Know How Experts management. Regardless of the place of signing this
agreement, the client agrees that for purposes of venue and jurisdiction this contract was entered into and performed in Walla Walla County,
Washington, and any dispute will be litigated or arbitrated in Walla Walla County, Washington. Customer further waives all objections to
venue or jurisdiction and acknowledges that venue and jurisdiction in any such litigation will be held in Walla Walla County Courts. IN NO
EVENT SHALL Know How Experts' MAXIMUM LIABILITY EXCEED FIVE HUNDRED ($500.00) DOLLARS.
Indemnification
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD Know How Experts HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS
AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST Know How Experts, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY
ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR
ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS Know How Experts AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON
OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH Know How Experts' SERVER; (2) ANY MATERIAL SUPPLIED BY
CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE
PRODUCTS SOLD TO CUSTOMER FROM Know How Experts' SERVER.
Disclaimer
Know How Experts WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. Know How Experts MAKES NO WARRANTIES OF ANY KIND,
EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. Know How Experts DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY Know How
Experts AND ITS EMPLOYEES. Know How Experts RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.
FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.
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